Responsible Gaming at 57bet
57bet is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming framework gives you practical tools to stay in control — from deposit limits and time-outs to full self-exclusion — so that gambling remains entertainment, never a burden.
Our Commitment to Player Safety
At 57bet, we believe that gambling should always be a form of entertainment — never a financial strategy, an escape from personal problems, or a source of distress. We are deeply committed to responsible gaming and take practical, ongoing steps to ensure that every player on our platform has access to the tools and information they need to make informed decisions about their betting activity.
Our responsible gaming framework is built around three core principles: awareness, control, and support. We want every player in Bangladesh — whether betting on BPL cricket from Dhaka or spinning slots from Chittagong — to understand the risks associated with gambling, to have full control over their spending and time on the platform, and to know that help is always available if gambling ever stops feeling fun.
Responsible gaming at 57bet is not a checkbox. It is an operational priority embedded in every layer of our platform — from the account registration process and KYC verification to real-time session monitoring and dedicated support pathways. We regularly review and improve our responsible gaming tools to reflect the most current standards in player protection.
Player Wellbeing First
57bet places player wellbeing above commercial gain. Our responsible gaming tools are free to use, always available, and never penalise players who choose to set limits on their activity.
Proactive Monitoring
57bet's automated systems continuously monitor account activity for patterns that may indicate problem gambling — such as rapidly increasing deposit frequency, extended session durations, or erratic betting behaviour — and flag these accounts for review.
Trained Support Staff
Our 24/7 support team includes staff trained in responsible gaming principles. Any player who reaches out with concerns about their gambling habits will be met with a compassionate, non-judgmental response and guided to the appropriate tools and resources.
Age Restriction & Verification
The minimum legal age to gamble on 57bet is 18 years. This requirement applies to all players regardless of their location within Bangladesh and is strictly enforced through a mandatory identity verification process conducted during account registration and before any withdrawal is approved.
As part of the Know Your Customer (KYC) process, every new 57bet account holder is required to submit a valid government-issued identity document — such as a National Identity Card (NID) or passport — confirming their date of birth. Accounts that cannot be verified as belonging to an individual aged 18 or above will be immediately suspended, all associated funds will be returned to the original payment method, and access to the platform will be permanently denied.
Protecting Minors
If you share a device with younger family members in your household, 57bet strongly recommends the following precautions to prevent underage access:
- Always log out of your 57bet account when you have finished playing, particularly on shared mobile devices.
- Enable the screen lock and password protection features on your smartphone or tablet.
- Never share your 57bet login credentials with anyone, including family members.
- Consider enabling parental control software on shared devices to restrict access to gambling websites.
- Speak openly with younger family members about the risks associated with gambling.
57bet takes underage gambling extremely seriously. If you suspect that a minor has gained access to a 57bet account — whether their own or someone else's — please contact our support team immediately via live chat or at [email protected].
NID / Passport Required
A valid National Identity Card or passport must be submitted before any withdrawal is processed. Age must be confirmed as 18 or above.
Instant Account Suspension
Any account found to be owned or operated by a person under the age of 18 is immediately suspended without appeal. All deposits are returned.
Secure Credentials
Protect your 57bet username and password. Do not share login details with minors or anyone else in your household.
Report Underage Access
Contact 57bet support immediately via live chat or email if you believe a minor has accessed the platform through any account.
Self-Exclusion Programme
Self-exclusion is the most comprehensive responsible gaming tool available at 57bet. It allows a player to voluntarily exclude themselves from accessing the 57bet platform for a defined period — or permanently — when they feel that their gambling is becoming harmful or out of control. Self-exclusion is a serious, enforceable commitment, not simply a preference setting.
Short-Term Break
Exclude yourself from 57bet for a period of 1 week, 2 weeks, or 1 month. Ideal if you feel you need a brief pause to reassess your gambling habits.
1 – 4 WeeksMedium-Term Exclusion
Choose a 3-month, 6-month, or 12-month exclusion period. During this time your account is suspended and all marketing communications are halted immediately.
3 – 12 MonthsLong-Term Exclusion
Exclude yourself for a period of 2 or 5 years. Your account is fully locked for the duration and cannot be reactivated early, regardless of circumstance.
2 – 5 YearsPermanent Exclusion
Choose permanent self-exclusion if you feel gambling poses a serious long-term risk to your wellbeing. This decision is irreversible and your account will be permanently closed.
PermanentTo activate self-exclusion, contact the 57bet support team via live chat (available 24/7) or send an email to [email protected] with the subject line "Self-Exclusion Request". A member of the responsible gaming team will process your request within 24 hours and confirm the exclusion in writing. You do not need to provide a reason for your self-exclusion request — it will be honoured without question.
57bet maintains a permanent record of all self-exclusion decisions, even after the exclusion period has ended or the account has been closed, to prevent circumvention through new account registration attempts.
Deposit & Spending Limits
Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. 57bet allows every registered player to set daily, weekly, and monthly deposit caps on their account at any time, free of charge. Deposit limits apply across all payment methods including bKash, Nagad, Rocket, and Upay.
| Limit Type | Period | Takes Effect | How to Modify |
|---|---|---|---|
| Daily Deposit Cap | Resets every 24 hours at midnight BST | Immediately upon activation | Increase requires 24-hour cooling-off period; decrease is immediate |
| Weekly Deposit Cap | Resets every Monday at 00:00 BST | Immediately upon activation | Increase requires 7-day cooling-off period; decrease is immediate |
| Monthly Deposit Cap | Resets on the 1st of each month at 00:00 BST | Immediately upon activation | Increase requires 30-day cooling-off period; decrease is immediate |
| Loss Limit | Configurable per day, week, or month | Immediately upon activation | Increase requires cooling-off equivalent to limit period; decrease is immediate |
| Wager Limit | Configurable per day, week, or month | Immediately upon activation | Increase requires cooling-off equivalent to limit period; decrease is immediate |
Deposit limits can be set or updated by logging into your 57bet account and navigating to the Responsible Gaming section of your account settings, or by contacting our support team directly. If you have set a deposit limit and attempt to make a deposit that would exceed it, the transaction will be automatically declined and you will be reminded of your active limit.
57bet recommends that all players — not just those who feel they may have a problem — take a few minutes to review their deposit habits and set a monthly cap that reflects a realistic entertainment budget. Betting should never involve funds set aside for rent, bills, food, or family needs.
Time-Out & Session Controls
Beyond deposit limits and self-exclusion, 57bet offers a range of session-level controls designed to help players manage the amount of time they spend on the platform. These tools are particularly useful for players who feel they are spending more time gambling than intended, even if their spending remains within a comfortable budget.
Session Duration Reminders
Players can set a session duration reminder that generates an on-screen notification after a specified amount of continuous play time — for example, after 30 minutes, 1 hour, or 2 hours. The reminder prompts you to review your session and decide whether you wish to continue. It does not force a log-out but is designed to break the automatic, unthinking continuation of play.
Reality Checks
57bet's reality check feature displays a periodic summary of your current session — showing how long you have been playing, how much you have deposited in the session, and your net win or loss position. Reality checks are displayed as non-intrusive overlays and can be configured at intervals of your choice.
Temporary Time-Out
A temporary time-out is a short-duration account suspension — distinct from full self-exclusion — that blocks access to your 57bet account for a period of 24 hours, 48 hours, 72 hours, or 1 week. Unlike self-exclusion, a time-out can be set directly from your account settings without contacting support. It is designed for players who feel they need a brief, firm break without committing to a longer exclusion period.
Session Time Alerts
Set a maximum session duration. After the specified time elapses, 57bet will display a prompt asking whether you wish to continue or end your current session. Customisable from 15 minutes to 4 hours.
Net Position Tracker
Monitor your real-time net position within any session — credits deposited versus winnings or losses — so you are never surprised by the true financial outcome of a session. Fully visible in your account dashboard at all times.
Late-Night Play Alerts
57bet can be configured to send you a reminder alert if you are actively playing between the hours of midnight and 6 AM BST — a period associated with less inhibited decision-making and higher-risk betting patterns.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always immediately obvious, even to the person affected. Understanding the early warning signs is the first step toward seeking help. If you recognise any of the following patterns in your own behaviour — or in the behaviour of someone you know — please reach out to the 57bet responsible gaming team or one of the external support organisations listed in the next section.
Spending more money on gambling than you originally planned or can comfortably afford.
Feeling a strong urge to gamble again immediately after a loss in order to "win it back".
Lying to friends or family members about how much time or money you spend on gambling.
Neglecting work, study, family responsibilities, or social commitments because of gambling.
Using gambling as an escape from stress, anxiety, depression, boredom, or personal problems.
Borrowing money from others, selling possessions, or dipping into savings to fund gambling.
Feeling irritable, restless, or anxious when not gambling or when unable to place a bet.
Repeatedly failing to stick to spending limits or time limits you have set for yourself.
Spending increasing amounts of money to experience the same level of excitement from gambling.
Thinking about gambling constantly — replaying past bets or planning future sessions during daily activities.
Support Resources & Help
If you feel that gambling is having a negative impact on your life or the lives of people around you, help is available. 57bet's responsible gaming team is your first point of contact, but we also encourage players to seek independent, professional support where appropriate. Reaching out is always the right decision — and it takes courage.
57bet Direct Support
24/7 Live Chat
Connect instantly with a responsible gaming-trained support agent directly on the 57bet platform. Select "Responsible Gaming" from the support topic menu. Available around the clock, every day of the year.
Email Support
Send a detailed message to [email protected] with the subject line "Responsible Gaming Help". Our team will respond within 24 hours with practical guidance and account options.
WhatsApp Support
Reach the 57bet support team via WhatsApp at +880 1700 000057. All responsible gaming enquiries are handled with strict confidentiality.
Independent Help & Guidance
Talk to Someone You Trust
Speaking openly with a trusted friend, family member, or community elder about gambling concerns is often the most powerful first step. You do not need to face this alone — support from people close to you can make a significant difference.
Mental Health Professionals
If gambling is causing significant distress, anxiety, or depression, we encourage you to consult a qualified mental health professional or counsellor. Many healthcare providers in Dhaka, Chittagong, Sylhet, and other major cities across Bangladesh offer confidential counselling services.
Financial Counselling
If gambling-related debt is a concern, a financial counsellor can help you assess your situation and create a structured repayment plan. Several NGOs and community organisations across Bangladesh offer free or low-cost financial guidance services.
How to Activate Safeguards
Activating responsible gaming tools on your 57bet account is straightforward. The steps below walk you through the process of setting deposit limits, enabling time-out controls, or requesting self-exclusion. All tools are available at no cost and take effect as described in the relevant sections above.
Setting Deposit & Session Limits
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1Log in to your 57bet account using your registered username and password.
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2Navigate to Account Settings from the top-right menu of your account dashboard.
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3Select the Responsible Gaming tab within the settings panel.
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4Choose the limit type — Daily, Weekly, or Monthly — and enter your preferred cap amount in BDT (৳).
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5Confirm the limit by clicking Save Limit. The limit takes effect immediately and a confirmation will be sent to your registered email address.
Requesting Self-Exclusion
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1Open the live chat window on the 57bet platform, or send an email to [email protected].
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2Inform the support agent that you wish to activate self-exclusion and specify your preferred exclusion duration.
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3The agent will verify your identity using your registered account details — no reason is required for your request.
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4Your account will be suspended within 24 hours. All promotional communications will be stopped immediately.
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5A written confirmation of your exclusion period will be sent to your registered email. Any remaining balance will be returned to your payment method within 5 business days.
Play Responsibly at 57bet
Responsible gaming is at the heart of everything 57bet does. Explore our platform safely — from BPL cricket outrights and live casino tables to slots and crash games — with full confidence that your wellbeing always comes first.